Moving into a new place is a devastating process, which in most cases requires having big pockets, plenty of time, physical strength or a huge local network. What if you would need to move into a new city or even country?
HelpMeYO is a platform where people can find help when moving from one place to another by posting help requests. The one willing to help will take the task and then the moving process starts.
I worked on this project with a small team, during a "Startup Weekend" event. The project was never developed but I decided to prototype the booking system interface, a few months later.

The Challenge

In less then 72 hours, a small team developed an idea and create a Minimum Viable Product, that was finally presented in front of a jury of professionals and experts.
It was a good way to generate valid concepts, validate them, design prototypes and take a quick sneak-peak into the business processes.
The limited time frame forced the team to join the efforts and balance different skills, in order to make an interesting product for possible investors.

The booking system of the minimum viable product was only a series of requirements and suggestion, without sketches. The challenge was to use the cloudy, initial work to prototype something more solid.

helpmeteam

The Process

The concept

Time was critical to develop a concept and prototype of it. We discussed the initial concept, sharing different ideas.
We wrote down them on different post-it notes, organize them later in clusters. This practice helped us to clean out the concept.
We assigned the roles and divide the work, according to our background and expertise.
I did a benchmark of all the possible competitors in Denmark and in Europe, take note of their strength and weak points.
I also tried and study their app, web app and websites, collecting them according to quality criteria.
It was a time and energy consuming task, but it turned very useful later, when we start to develop a prototype. Basically, we had a sort of inspiration catalog for UI and UX of the moving in/moving out services field.

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helpteamwork

The proof of concept

We needed to validate our concept.
We decided to go out on the street, asking people about our idea. It was great to see our idea being accepted with enthusiasm by perfect strangers. It was also inspiring, since some of them gave us some suggestion to improve the concept.

We recorded the interviews on the street, editing a  short video we presented later to the jury.

The Prototype

 We began to prototype. During this phase, I worked with the two developers, drawing UI sketches.

I used the whiteboard and a lot of post-it notes to visualize the flow and the interfaces. This method was appreciated by the developers, who could see in real time the sketches and the suggestions, make their work much easier.

Due to the limited time, we decided to develop only a small portion of the app, good enough to be presented.

 We began to prototype. During this phase, I worked with the two developers, drawing UI sketches.

I used the white board and a lot of post-it notes to visualize the flow and the interfaces. This method was appreciated by the developers, who could see in real time the sketches and the suggestions, male their work much easier.

Due to the limited time, we decided to develop only a small portion of the app, good enough to be presented.

The booking system

This part of the prototype was developed only by me, without the team.
I decided to start the process from the scraps, keeping in mind the previous design as a source of inspiration, focusing on the experience of finding help to move from an apartment to another.

This time I concentrated my study only on one part of the project. I was interested in exploring the part where a user could create his offer, find people who could help him and contact/book them.
Again, the competitors benchmark collection was extremely useful to find inspiration and understand the standards.

Working in a quick and dirty way could be messy sometimes but it gives you an absolute sense of the product. You begin to see what you want to build. After that I ordered the different pieces, selecting some, discard others (but still keeping them for possible useful side ideas).

With the concept a bit more clear in mind, I began to sketch. I love pencil and paper approach. It gives you the concrete feeling of the product.

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The Result

HelpMeYO

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HelpMeYO booking system

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Pretty interesting, isn't it?

Would you like to know more about me?

Write me, add me on LinkedIn´╗┐, poke me. :))


I am always up for a chat, possibly while drinking a warm and delicious cup of tea
(that's right, I am an Italian guy who does not drink coffee).


┬ę2017 Daniele Internicola.